An AI Demand agent for every need
Choose your agent and your outcome
Demand Agents are capable of offering omnichannel support across voice, SMS, email, and chat. This includes making and receiving human-like calls, as well as fully automated text-based communication.
Within this framework, we design, test, and launch your Demand Agent to meet your specific requirements. Explore our different agents below.
Choose the perfect agent
Sales Agent
Sales agents are designed to replace the repetitive tasks often carried out by sales development reps (SDRs). This includes cold outreach to calls, emails, and other messaging platforms. They have one goal, qualify the potential customers and either live transfer or schedule a meeting with a member of your sales team.
Customer Agent
Customer Agents eliminate the burden of answering endless phone calls. This agent will be fully trained on your company, offerings, and industry. In addition, it will also be taught how to respond to just about any customer question, concern, and need as well as a human rep.
Once the customer questions and concerns have been addressed, the Customer Agent can then schedule an appointment or transfer the customer to a live representative if needed. This ensures your customers always receive superior service while never missing a sales opportunity.
Support Agent
Support Agents are cousins with Customer Agents. They are designed to help existing customers by answering more in-depth questions to ensure they get the most out of products they may have already purchased from your company. Generally, Support Agents can be trained to provide detailed Level 1 support.
When customer needs exceed their abilities, they are then directed to transfer the customer to a live technical support representative. This will reserve your live reps for support calls with greater needs. The end result is happier customers and happier reps.
Knowledge Agent
Knowledge Agents offer a broader service compared to Support Agents. They can be trained to provide detailed information about your company, product lines, services, and industries to employees, partners, contractors, and customers. Knowledge Agents will quickly become your single source of truth…and you can continually add to this agent’s knowledge base.
Talent Agent
How many candidates do you typically interview before finding and hiring the right person? Deploy a Talent agent for first interviews to find out about candidates, ask questions, and fully screen them before advancing them to the next interview.Â
Talent Agent calls are all recorded and summarized into notes. They can also be trained to grade candidates based on your priorities. This save your team significant bandwidth for future hires who have already been pre-screened.
HR Agent
How often do you repeat the same information to employees within your company? Imagine if you could direct team members to call or email an HR Agent that has access to and has been trained on all internal documents and policies, including company benefits?
HR agents eliminate repetition, giving back valuable bandwidth to your team.
Sales Agent
Sales agents are designed to replace the repetitive tasks often carried out by sales development reps (SDRs). This includes cold outreach to calls, emails, and other messaging platforms. They have one goal, qualify the potential customers and either live transfer or schedule a meeting with a member of your sales team.
Customer Agent
Customer Agents eliminate the burden of answering endless phone calls. This agent will be fully trained on your company, offerings, and industry. In addition, it will also be taught how to respond to just about any customer question, concern, and need as well as a human rep.
Once the customer questions and concerns have been addressed, the Customer Agent can then schedule an appointment or transfer the customer to a live representative if needed. This ensures your customers always receive superior service while never missing a sales opportunity.
Support Agent
Support Agents are cousins with Customer Agents. They are designed to help existing customers by answering more in-depth questions to ensure they get the most out of products they may have already purchased from your company. Generally, Support Agents can be trained to provide detailed Level 1 support.
When customer needs exceed their abilities, they are then directed to transfer the customer to a live technical support representative. This will reserve your live reps for support calls with greater needs. The end result is happier customers and happier reps.
Knowledge Agent
Knowledge Agents offer a broader service compared to Support Agents. They can be trained to provide detailed information about your company, product lines, services, and industries to employees, partners, contractors, and customers. Knowledge Agents will quickly become your single source of truth…and you can continually add to this agent’s knowledge base.
Talent Agent
How many candidates do you typically interview before finding and hiring the right person? Deploy a Talent agent for first interviews to find out about candidates, ask questions, and fully screen them before advancing them to the next interview.Â
Talent Agent calls are all recorded and summarized into notes. They can also be trained to grade candidates based on your priorities. This save your team significant bandwidth for future hires who have already been pre-screened.
HR Agent
How often do you repeat the same information to employees within your company? Imagine if you could direct team members to call or email an HR Agent that has access to and has been trained on all internal documents and policies, including company benefits?
HR agents eliminate repetition, giving back valuable bandwidth to your team.
Benefits That are Hard to Ignore
Provide human-like interaction
While Demand Agents can fill many roles as well as humans, they cannot replace you or key team members.
This creates a unique opportunity for our AI solutions to support business owners and leaders in ways that expand productivity and maximize team success by empowering you to focus on the highest value activities instead of repetitive tasks.
Offer superior 24/7 support
We have now entered an age of true 24/7 support. A single demand agent can answer multiple calls at one time, operates 24 hours per day, never gets sick, never quits, and never has a bad day.
This guarantees your customers never have to wait to get the help they are seeking. It always ensures that your business never misses revenue opportunities.
Interact with multiple customers simultaneously
A single Demand Agent can communicate with multiple customers at one time over any combination of voice, SMS, email, or chat. This is true productivity that scales up and down in real-time to meet actual demand.
This creates customer communication efficiency like never before.
Book appointments or transfer live calls
Demand Agents are trained to guide customers to your desired outcome. This can include the following:
- Transfer live calls when a customer needs a human touch or when they are ready to purchase your product or service.
- Book a service appointment. Our Demand Agents can sync up with your calendar, find availability for you and the customer, book the appointment, and send out reminders over text or email. This ensures you generate and convert the maximum number of appointments.
- Schedule a virtual call. This includes finding availability for you and the customer, sending calendar invites with your preferred video conference link, and providing reminders as the meeting time approaches.
- …and more
Increase quotes and revenue
How many sales opportunities are lost due to missed calls? Customers often call down a list of businesses that offer your product or service until they find someone who can meet their need.
Demand Agents ensure you never miss a call. They answer questions, resolve concerns, and schedule appointments. Once the customer feels like their need is met, they often stop calling competitors.
How much potential revenue are you losing each month? Simply multiply a rough estimate of your missed calls per month, multiply that number by your average close rate, and finally, multiply this number by the average ticket price of your product or service. Example: 5 missed calls per month x 30% close rate x $5,000 average ticket price = $7,500 per month in lost revenue.
Improve conversion rates
When customers receive immediate support every time they call, they tend to be happier and come back more often. This increases trust, which leads to more closed sales.
never miss a call again
We know, it doesn’t take a rocket scientist to know the value of answering customer calls. However, imagine a world where every customer call was perfectly answered and didn’t require you or your team to pick up the phone unless there was a specific need.
Also, we all receive spam calls offering everything we don’t need. Your Demand Agent can be designed to politely decline these calls, ensuring you never talk with a telemarketer again.
Your time should be spent helping active customers.
Provide human-like interaction
While Demand Agents can fill many roles as well as humans, they cannot replace you or key team members.
This creates a unique opportunity for our AI solutions to support business owners and leaders in ways that expand productivity and maximize team success by empowering you to focus on the highest value activities instead of repetitive tasks.
Offer superior 24/7 support
We have now entered an age of true 24/7 support. A single demand agent can answer multiple calls at one time, operates 24 hours per day, never gets sick, never quits, and never has a bad day.
This guarantees your customers never have to wait to get the help they are seeking. It always ensures that your business never misses revenue opportunities.
Interact with multiple customers simultaneously
A single Demand Agent can communicate with multiple customers at one time over any combination of voice, SMS, email, or chat. This is true productivity that scales up and down in real-time to meet actual demand.
This creates customer communication efficiency like never before.
Book appointments or transfer live calls
Demand Agents are trained to guide customers to your desired outcome. This can include the following:
- Transfer live calls when a customer needs a human touch or when they are ready to purchase your product or service.
- Book a service appointment. Our Demand Agents can sync up with your calendar, find availability for you and the customer, book the appointment, and send out reminders over text or email. This ensures you generate and convert the maximum number of appointments.
- Schedule a virtual call. This includes finding availability for you and the customer, sending calendar invites with your preferred video conference link, and providing reminders as the meeting time approaches.
- …and more
Increase quotes and revenue
How many sales opportunities are lost due to missed calls? Customers often call down a list of businesses that offer your product or service until they find someone who can meet their need.
Demand Agents ensure you never miss a call. They answer questions, resolve concerns, and schedule appointments. Once the customer feels like their need is met, they often stop calling competitors.
How much potential revenue are you losing each month? Simply multiply a rough estimate of your missed calls per month, multiply that number by your average close rate, and finally, multiply this number by the average ticket price of your product or service. Example: 5 missed calls per month x 30% close rate x $5,000 average ticket price = $7,500 per month in lost revenue.
Improve conversion rates
When customers receive immediate support every time they call, they tend to be happier and come back more often. This increases trust, which leads to more closed sales.
never miss a call again
We know, it doesn’t take a rocket scientist to know the value of answering customer calls. However, imagine a world where every customer call was perfectly answered and didn’t require you or your team to pick up the phone unless there was a specific need.
Also, we all receive spam calls offering everything we don’t need. Your Demand Agent can be designed to politely decline these calls, ensuring you never talk with a telemarketer again.
Your time should be spent helping active customers.
Let us design and launch the perfect agent
Complete knowledge base
Every Demand Agent is built with all the knowledge you want it to have. This includes any information about you, your team, the company, the products or services you offer, your industry, what makes you unique, and any other important details.
The knowledge base can consist of documents, websites, and audio/video recordings. This information can be stored as links to external resources and/or through uploaded files. Over time, we can add to your agent’s knowledge as more information becomes available.
Your agent’s knowledge base ensures it effectively communicates the right information to your customers.
Custom training prompts
Demand Agents are extremely agile. They don’t require long scripts or complicated decision trees to operate like a human representative. Through our technology and AI design expertise, we give your agent prompts that it uses to define how it interacts with customers, what information it shares or withholds, its tone and demeanor, how it answers specific questions, and most importantly how it reaches your desired objective with every interaction.
There are no constraints on the number of prompts we can build into your agent to ensure it provides the perfect experience for your audience.
Many voice options
Choose from a variety of voices to ensure your Demand Agent aligns with your brand.
Personality and tone
When you hire a customer-facing employee, you know the type of personality you need for that person to effectively represent your company to your customers.
For example, a law firm or financial services office would hire for a specific personality compared to a party supply store or amusement park. Based on your feedback, our design and implementation team will design your agent with the perfect personality.
26 Native languages
Your agent can be programmed to speak one of 26 languages fluently. Also, we have options for native bilingual support.
Choose your gender
It’s simple. Choose your agent’s gender, tone, language, accent, and personality.
Complete knowledge base
Every Demand Agent is built with all the knowledge you want it to have. This includes any information about you, your team, the company, the products or services you offer, your industry, what makes you unique, and any other important details.
The knowledge base can consist of documents, websites, and audio/video recordings. This information can be stored as links to external resources and/or through uploaded files. Over time, we can add to your agent’s knowledge as more information becomes available.
Your agent’s knowledge base ensures it effectively communicates the right information to your customers.
Custom training prompts
Demand Agents are extremely agile. They don’t require long scripts or complicated decision trees to operate like a human representative. Through our technology and AI design expertise, we give your agent prompts that it uses to define how it interacts with customers, what information it shares or withholds, its tone and demeanor, how it answers specific questions, and most importantly how it reaches your desired objective with every interaction.
There are no constraints on the number of prompts we can build into your agent to ensure it provides the perfect experience for your audience.
Many voice options
Choose from a variety of voices to ensure your Demand Agent aligns with your brand.
Personality and tone
When you hire a customer-facing employee, you know the type of personality you need for that person to effectively represent your company to your customers.
For example, a law firm or financial services office would hire for a specific personality compared to a party supply store or amusement park. Based on your feedback, our design and implementation team will design your agent with the perfect personality.
26 Native languages
Your agent can be programmed to speak one of 26 languages fluently. Also, we have options for native bilingual support.
Choose your gender
It’s simple. Choose your agent’s gender, tone, language, accent, and personality.